{"id":4254,"date":"2020-08-13T14:55:08","date_gmt":"2020-08-13T05:55:08","guid":{"rendered":"https:\/\/pickles-backup.dev-ch03.com\/?p=4254"},"modified":"2022-04-13T15:42:52","modified_gmt":"2022-04-13T06:42:52","slug":"column_371","status":"publish","type":"post","link":"https:\/\/www.noc-net.co.jp\/blog\/2020\/08\/column_371\/","title":{"rendered":"BPO\u30d3\u30b8\u30cd\u30b9\u306e\u696d\u754c\u306f\u4eca\u5f8c\u3069\u3046\u306a\u3063\u3066\u3044\u304f\u306e\u304b\uff5c\u30c7\u30fc\u30bf\u304b\u3089\u52d5\u5411\u3092\u89e3\u8aac"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-4255\" src=\"https:\/\/www.noc-net.co.jp\/blog\/ncblg-new\/wp-content\/uploads\/2020\/08\/img371_1.jpg\" alt=\"\" width=\"700\" height=\"234\" srcset=\"https:\/\/www.noc-net.co.jp\/blog\/ncblg-new\/wp-content\/uploads\/2020\/08\/img371_1.jpg 700w, https:\/\/www.noc-net.co.jp\/blog\/ncblg-new\/wp-content\/uploads\/2020\/08\/img371_1-634x212.jpg 634w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><br \/>\n<strong>\u25cfBPO\u30d3\u30b8\u30cd\u30b9\u306e\u696d\u754c\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u8981\u56e0<\/strong><br \/>\n<strong>\u25cfBPO\u30d3\u30b8\u30cd\u30b9\u696d\u754c\u306e\u4eca\u5f8c<\/strong><br \/>\n<strong>\u30fb\u696d\u754c\u5168\u4f53<\/strong><br \/>\n<strong>\u30fbIT\u5206\u91ce\u3068\u975eIT\u5206\u91ce<\/strong><br \/>\n<strong>\u30fb\u4eba\u4e8bBPO\u30b5\u30fc\u30d3\u30b9<\/strong><br \/>\n<strong>\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2BPO\u30b5\u30fc\u30d3\u30b9<\/strong><br \/>\n<strong>\u30fb\u8ca1\u52d9\u30fb\u7d4c\u7406BPO\u30b5\u30fc\u30d3\u30b9<\/strong><br \/>\n<strong>\u30fb\u8abf\u9054\u30fb\u8cfc\u8cb7BPO\u30b5\u30fc\u30d3\u30b9<\/strong><br \/>\n<strong>\u25cf\u307e\u3068\u3081<\/strong><br \/>\n&nbsp;<br \/>\n\u4f01\u696d\u304c\u81ea\u793e\u306e\u30b3\u30a2\u696d\u52d9\u4ee5\u5916\u3092\u5916\u90e8\u306b\u59d4\u8a17\u3059\u308bBPO\u30d3\u30b8\u30cd\u30b9\u306f\u3001\u78ba\u5b9f\u306b\u305d\u306e\u5e02\u5834\u3092\u62e1\u5927\u3057\u3066\u3044\u307e\u3059\u3002\u666f\u6c17\u304c\u4f4e\u8ff7\u3059\u308b\u4e2d\u3067BPO\u30d3\u30b8\u30cd\u30b9\u5e02\u5834\u304c\u6210\u9577\u3057\u7d9a\u3051\u3066\u3044\u308b\u8981\u56e0\u306f\u3001\u6df1\u523b\u5316\u3059\u308b\u52b4\u50cd\u4eba\u53e3\u6e1b\u5c11\u306b\u3088\u308b\u30ea\u30bd\u30fc\u30b9\u4e0d\u8db3\u306e\u89e3\u6d88\u3084\u3001\u4f01\u696d\u306e\u7af6\u4e89\u529b\u5411\u4e0a\u306b\u5bc4\u4e0e\u3057\u3066\u3044\u308b\u70b9\u306b\u3042\u308b\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002\u4eca\u56de\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u30b7\u30fc\u30f3\u3067\u6ce8\u76ee\u3092\u96c6\u3081\u3066\u3044\u308bBPO\u30d3\u30b8\u30cd\u30b9\u5e02\u5834\u306e\u52d5\u5411\u306b\u3064\u3044\u3066\u3001\u30c7\u30fc\u30bf\u3092\u57fa\u306b\u63a2\u308a\u307e\u3059\u3002<br \/>\n&nbsp;<\/p>\n<div id=\"toc_container\" class=\"no_bullets\"><p class=\"toc_title\">\u3053\u306e\u8a18\u4e8b\u306e\u76ee\u6b21<\/p><ul class=\"toc_list\"><li><a href=\"#BPO\">BPO\u30d3\u30b8\u30cd\u30b9\u306e\u696d\u754c\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u8981\u56e0<\/a><\/li><li><a href=\"#BPO-2\">BPO\u30d3\u30b8\u30cd\u30b9\u696d\u754c\u306e\u4eca\u5f8c<\/a><\/li><li><a href=\"#i\">\u307e\u3068\u3081<\/a><\/li><\/ul><\/div>\n<h3><span id=\"BPO\">BPO\u30d3\u30b8\u30cd\u30b9\u306e\u696d\u754c\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u8981\u56e0<\/span><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-4256\" src=\"https:\/\/www.noc-net.co.jp\/blog\/ncblg-new\/wp-content\/uploads\/2020\/08\/img371_2.jpg\" alt=\"\" width=\"500\" height=\"333\" \/><br \/>\n\u56fd\u5185\u306eBPO\u30b5\u30fc\u30d3\u30b9\u5e02\u5834\u306f\u5e74\u3005\u5805\u8abf\u306b\u62e1\u5927\u3057\u3066\u3044\u307e\u3059\u3002\u4eca\u5f8c\u3082\u9700\u8981\u306e\u62e1\u5927\u3068\u5171\u306b\u3001\u5e02\u5834\u306e\u6210\u9577\u304c\u4e88\u6e2c\u3055\u308c\u308b\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002<br \/>\nBPO\u30b5\u30fc\u30d3\u30b9\u5e02\u5834\u304c\u4f38\u3073\u3066\u3044\u308b\u8981\u56e0\u3068\u3057\u3066\u3001\u4e3b\u306b\u4ee5\u4e0b\u306e\u7406\u7531\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002<br \/>\n\u30fb\u4eba\u6750\u4e0d\u8db3\u554f\u984c\u306e\u62e1\u5927<br \/>\n\u30fb\u52b4\u50cd\u5951\u7d04\u6cd5\u6539\u6b63\u306e\u5f71\u97ff\u306e\u62e1\u5927<br \/>\n\u30fb\u50cd\u304d\u65b9\u6539\u9769\u306e\u63a8\u9032\u306b\u3088\u308b\u5f71\u97ff<br \/>\n\u30fb\u5916\u8cc7\u7cfb\u4f01\u696d\u306b\u3088\u308b\u65e5\u672c\u5e02\u5834\u306e\u53c2\u5165\u5897\u52a0<br \/>\n\u30fb\u65b0\u578b\u30b3\u30ed\u30ca\u30a6\u30a3\u30eb\u30b9\u306b\u3088\u308b\u4e8b\u696d\u5909\u9769<br \/>\nBPO\u30b5\u30fc\u30d3\u30b9\u5e02\u5834\u304c\u7740\u5b9f\u306b\u6210\u9577\u3057\u3066\u3044\u308b\u8981\u56e0\u306e\u3072\u3068\u3064\u306b\u3001\u65e5\u672c\u56fd\u5185\u306e\u6df1\u523b\u306a\u4eba\u6750\u4e0d\u8db3\u306e\u554f\u984c\u304c\u3042\u308a\u307e\u3059\u3002\u4f01\u696d\u306f\u8db3\u308a\u306a\u3044\u4eba\u6750\u3092\u88dc\u3046\u305f\u3081\u306b\u3001\u81ea\u793e\u306e\u9593\u63a5\u696d\u52d9\u3084\u59d4\u8a17\u304c\u53ef\u80fd\u306a\u696d\u52d9\u3092\u5916\u90e8\u4f01\u696d\u306b\u30a2\u30a6\u30c8\u30bd\u30fc\u30b9\u3059\u308b\u3053\u3068\u3067\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u3068\u3044\u3046\u80cc\u666f\u304c\u3042\u308b\u306e\u3067\u3059\u3002<br \/>\n\u307e\u305f\u3001\u52b4\u50cd\u5951\u7d04\u6cd5\u306e\u4e00\u90e8\u6539\u6b63\u306b\u3088\u308a\u3001\u30d1\u30fc\u30c8\u3001\u30a2\u30eb\u30d0\u30a4\u30c8\u3001\u6d3e\u9063\u793e\u54e1\u306a\u3069\u671f\u9593\u306b\u5b9a\u3081\u306e\u3042\u308b\u6709\u671f\u52b4\u50cd\u5951\u7d04\u3067\u30825\u5e74\u4ee5\u4e0a\u5951\u7d04\u304c\u66f4\u65b0\u3055\u308c\u305f\u5834\u5408\u3001\u52b4\u50cd\u8005\u81ea\u3089\u306e\u610f\u601d\u3067\u7121\u671f\u52b4\u50cd\u5951\u7d04\u306b\u96c7\u7528\u5f62\u614b\u3092\u5207\u308a\u66ff\u3048\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u4f01\u696d\u304c\u6709\u671f\u52b4\u50cd\u5951\u7d04\u306e\u96c7\u7528\u306b\u8e8a\u8e87\u3059\u308b\u50be\u5411\u304c\u751f\u307e\u308c\u3001\u96c7\u7528\u5951\u7d04\u3067\u306f\u306a\u304f\u696d\u52d9\u59d4\u8a17\u5951\u7d04\u306b\u57fa\u3065\u304fBPO\u306e\u9700\u8981\u304c\u5897\u52a0\u3057\u3066\u3044\u307e\u3059\u3002<br \/>\n\u653f\u5e9c\u306e\u65b9\u91dd\u3067\u3042\u308b\u50cd\u304d\u65b9\u6539\u9769\u306b\u3088\u3063\u3066\u6642\u9593\u5916\u52b4\u50cd\u306e\u4e0a\u9650\u898f\u5236\u304c\u5c0e\u5165\u3055\u308c\u305f\u3053\u3068\u3082\u5927\u304d\u304f\u95a2\u4fc2\u3057\u3066\u3044\u307e\u3059\u3002\u6cd5\u6539\u6b63\u306b\u3088\u308a\u793e\u54e1\u3072\u3068\u308a\u3042\u305f\u308a\u306e\u696d\u52d9\u91cf\u304c\u8abf\u6574\u3055\u308c\u305f\u3053\u3068\u306b\u3088\u308a\u3001\u8db3\u308a\u306a\u3044\u30ea\u30bd\u30fc\u30b9\u3092\u5916\u90e8\u4f01\u696d\u306b\u8abf\u9054\u305b\u3056\u308b\u3092\u5f97\u306a\u3044\u72b6\u6cc1\u304c\u751f\u307e\u308c\u307e\u3057\u305f\u3002<br \/>\n\u3055\u3089\u306b\u3001\u65e5\u672c\u5e02\u5834\u306b\u53c2\u5165\u3059\u308b\u5916\u8cc7\u7cfb\u4f01\u696d\u304c\u5897\u52a0\u3057\u305f\u3053\u3068\u306b\u3088\u308a\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u9700\u8981\u304c\u62e1\u5927\u3057\u3066\u3044\u308b\u3053\u3068\u3082BPO\u30b5\u30fc\u30d3\u30b9\u5e02\u5834\u304c\u4f38\u3073\u3066\u3044\u308b\u8981\u56e0\u306e\u3072\u3068\u3064\u3067\u3059\u3002<br \/>\n&nbsp;<\/p>\n<h3><span id=\"BPO-2\">BPO\u30d3\u30b8\u30cd\u30b9\u696d\u754c\u306e\u4eca\u5f8c<\/span><\/h3>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-4257\" src=\"https:\/\/www.noc-net.co.jp\/blog\/ncblg-new\/wp-content\/uploads\/2020\/08\/img371_3.jpg\" alt=\"\" width=\"500\" height=\"281\" \/><br \/>\nIDC\u304c\u767a\u8868\u3057\u305f\u56fd\u5185BPO\u5e02\u5834\u4e88\u6e2c\u306b\u3088\u308b\u3068\u30012018\u5e74\u4ee5\u964d\u306eBPO\u30b5\u30fc\u30d3\u30b9\u5e02\u5834\u306e\u5e74\u9593\u5e73\u5747\u6210\u9577\u7387\u306f3.5\uff05\u30012023\u5e74\u6642\u70b9\u3067\u306e\u540c\u5e02\u5834\u898f\u6a21\u306f9,147\u5104\u5186\u306b\u306a\u308b\u898b\u8fbc\u307f\u3067\u3059\u3002<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-4258\" src=\"https:\/\/www.noc-net.co.jp\/blog\/ncblg-new\/wp-content\/uploads\/2020\/08\/img371_4.png\" alt=\"\" width=\"488\" height=\"239\" \/><\/p>\n<p style=\"text-align: center;\">\u51fa\u5178\uff1a<span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.idc.com\/getdoc.jsp?containerId=prJPJ44958219\"><u>IDC Japan<\/u><u>\u300c\u56fd\u5185\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u30b5\u30fc\u30d3\u30b9\u5e02\u5834 \u652f\u51fa\u984d\u4e88\u6e2c\uff1a2018\u5e74\uff5e2023\u5e74\u300d<\/u><\/a><\/span><\/p>\n<p>IDC\u3067\u306f\u300c\u4eba\u4e8b\u300d\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u300d\u300c\u8ca1\u52d9\u30fb\u7d4c\u7406\u300d\u300c\u8abf\u9054\u30fb\u8cfc\u8cb7\u300d\u306e\u5206\u91ce\u3092\u4e3b\u89814\u696d\u7a2e\u3068\u4f4d\u7f6e\u4ed8\u3051\u3066\u8a55\u4fa1\u3057\u3066\u3044\u307e\u3059\u3002\u4e3b\u89814\u696d\u7a2e\u306e\u4e2d\u3067\u30012\u5e74\u9023\u7d9a\u3067\u524d\u5e74\u6bd4\u6210\u9577\u7387\u304c\u6700\u3082\u9ad8\u304b\u3063\u305f\u5206\u91ce\u306f\u4eba\u4e8bBPO\u30b5\u30fc\u30d3\u30b9\u5e02\u5834\u3067\u3057\u305f\u3002<br \/>\n\u4eba\u4e8bBPO\u30b5\u30fc\u30d3\u30b9\u5e02\u5834\u304c\u4f38\u3073\u3066\u3044\u308b\u8981\u56e0\u3068\u3057\u3066\u306f\u3001\u4eba\u6750\u4e0d\u8db3\u306e\u72b6\u6cc1\u4e0b\u306b\u304a\u3044\u3066\u81ea\u793e\u306b\u9069\u6027\u304c\u3042\u308b\u4eba\u6750\u304b\u3069\u3046\u304b\u898b\u6975\u3081\u308b\u306b\u306f\u6642\u9593\u3068\u30b3\u30b9\u30c8\u304c\u639b\u304b\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u5165\u793e\u5f8c\u306e\u30df\u30b9\u30de\u30c3\u30c1\u304c\u8d77\u3053\u3089\u306a\u3044\u3088\u3046\u306b\u4eba\u6750\u63a1\u7528\u306e\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u306b\u63a1\u7528\u6d3b\u52d5\u3092\u4f9d\u983c\u3059\u308b\u30cb\u30fc\u30ba\u304c\u9ad8\u307e\u3063\u3066\u3044\u308b\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002<br \/>\n\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2BPO\u30b5\u30fc\u30d3\u30b9\u5e02\u5834\u3067\u306f\u3001\u52b4\u50cd\u4eba\u53e3\u6e1b\u5c11\u306e\u5f71\u97ff\u306b\u3088\u3063\u3066\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u78ba\u4fdd\u304c\u96e3\u3057\u3044\u3053\u3068\u306a\u3069\u3092\u7406\u7531\u306b\u652f\u51fa\u984d\u304c\u4e0a\u6607\u3057\u307e\u3057\u305f\u304c\u3001\u30c1\u30e3\u30c3\u30c8\u3084\u30bd\u30fc\u30b7\u30e3\u30eb\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3068\u3044\u3063\u305f\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u5bfe\u5fdc\u306e\u9700\u8981\u306e\u5897\u52a0\u306b\u3088\u308a\u3001\u5e02\u5834\u898f\u6a21\u306e\u62e1\u5927\u306f\u7de9\u3084\u304b\u3067\u3059\u3002<br \/>\n\u8ca1\u52d9\u30fb\u7d4c\u7406BPO\u30b5\u30fc\u30d3\u30b9\u5e02\u5834\u3067\u306f\u3001\u5358\u7d14\u306a\u8a18\u5e33\u4ee3\u884c\u3068\u3044\u3063\u305f\u696d\u52d9\u306f\u6e1b\u5c11\u50be\u5411\u306b\u3042\u308b\u4e2d\u3067\u3001\u696d\u52d9\u6539\u5584\u3092\u542b\u3081\u305f\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u59d4\u8a17\u306b\u306f\u9ad8\u3044\u9700\u8981\u304c\u3042\u308a\u307e\u3059\u3002<br \/>\n\u8abf\u9054\u30fb\u8cfc\u8cb7BPO\u30b5\u30fc\u30d3\u30b9\u5e02\u5834\u306f\u3001\u4f01\u696d\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u5316\u306b\u4f34\u3044\u3001\u90e8\u54c1\u306e\u5171\u901a\u5316\u30fb\u96c6\u4e2d\u8cfc\u8cb7\u30fb\u6750\u6599\u8cbb\u306e\u4f4e\u6e1b\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u4e0a\u3067\u3001\u6a19\u6e96\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u8abf\u9054\u30fb\u8cfc\u8cb7\u696d\u52d9\u306e\u6700\u9069\u5316\u3092\u56f3\u308b\u72d9\u3044\u304c\u3042\u308a\u307e\u3059\u3002<br \/>\n&nbsp;<br \/>\n<strong>\u30fb\u696d\u754c\u5168\u4f53<\/strong><br \/>\n\u52b4\u50cd\u529b\u4e0d\u8db3\u3084\u52b4\u50cd\u5951\u7d04\u6cd5\u6539\u6b63\u306e\u5f71\u97ff\u3001\u50cd\u304d\u65b9\u6539\u9769\u306a\u3069\u306e\u5f71\u97ff\u3092\u80cc\u666f\u306b\u3001\u4eca\u5f8c\u3082BPO\u30b5\u30fc\u30d3\u30b9\u5e02\u5834\u306f\u6210\u9577\u3057\u62e1\u5927\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u4e88\u6e2c\u3055\u308c\u307e\u3059\u3002<br \/>\n\u307e\u305f\u3001BPO\u306f\u4f01\u696d\u304c\u62b1\u3048\u308b\u30ce\u30f3\u30b3\u30a2\u696d\u52d9\u3084\u5b9a\u578b\u5316\u3055\u308c\u305f\u696d\u52d9\u3092\u30d7\u30ed\u30bb\u30b9\u3054\u3068\u5916\u90e8\u59d4\u8a17\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u696d\u52d9\u69cb\u9020\u306e\u6539\u5584\u3084\u30b3\u30b9\u30c8\u524a\u6e1b\u3068\u3044\u3063\u305f\u4fa1\u5024\u3092\u63d0\u4f9b\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u305f\u3060\u3057\u3001\u305d\u306e\u30b5\u30fc\u30d3\u30b9\u3082\u5e02\u5834\u306e\u6210\u9577\u3068\u5171\u306b\u30b3\u30e2\u30c7\u30a3\u30c6\u30a3\u5316\u3057\u3064\u3064\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306fBPO\u63d0\u4f9b\u8005\u9593\u3067\u306e\u4fa1\u683c\u7af6\u4e89\u304c\u6fc0\u5316\u3057\u3001\u4f4e\u4fa1\u683c\u304c\u9032\u3093\u3067\u3044\u308b\u3053\u3068\u3067\u3001\u3053\u308c\u307e\u3067BPO\u3092\u5229\u7528\u3057\u3066\u3044\u306a\u304b\u3063\u305f\u4f01\u696d\u3082\u5229\u7528\u3067\u304d\u308b\u4fa1\u683c\u5e2f\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u3067\u3001\u5229\u7528\u62e1\u5927\u3092\u610f\u5473\u3057\u3066\u3044\u307e\u3059\u3002<br \/>\n\u305d\u3046\u3044\u3063\u305f\u4e2d\u3067\u6c42\u3081\u3089\u308c\u3066\u3044\u308b\u306e\u304cBPO\u30b5\u30fc\u30d3\u30b9\u306e\u300c\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u300d\u3067\u3059\u3002\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u3068\u306f\u300c\u9032\u5316\u3057\u7d9a\u3051\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u304c\u4eba\u3005\u306e\u751f\u6d3b\u3092\u8c4a\u304b\u306b\u3057\u3066\u3044\u304f\u300d\u3068\u3044\u3046\u6982\u5ff5\u3067\u3042\u308a\u3001\u65e2\u5b58\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u306e\u99c6\u4f7f\u306b\u3088\u308a\u3001\u3055\u3089\u306b\u4fbf\u5229\u3067\u9769\u65b0\u7684\u306a\u30b5\u30fc\u30d3\u30b9\u306b\u8fd4\u9084\u3059\u308b\u3053\u3068\u3060\u3068\u8a00\u3048\u307e\u3059\u3002<br \/>\n\u305d\u3046\u3044\u3063\u305f\u80cc\u666f\u306e\u4e2d\u3067\u751f\u307f\u51fa\u3055\u308c\u305f\u65b0\u3057\u3044BPO\u30b5\u30fc\u30d3\u30b9\u304c\u300cRPA\u300d\uff08\u30ed\u30dc\u30c6\u30a3\u30c3\u30af\u30fb\u30d7\u30ed\u30bb\u30b9\u30fb\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u3067\u3059\u3002RPA\u3068\u306f\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u4e2d\u3067\u767a\u751f\u3059\u308b\u5b9a\u578b\u5316\u3055\u308c\u305f\u696d\u52d9\u3092\u81ea\u52d5\u5316\u3059\u308b\u300c\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30ed\u30dc\u30c3\u30c8\u300d\u306e\u3053\u3068\u3092\u8a00\u3044\u307e\u3059\u3002<br \/>\nRPA\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u4eba\u304c\u884c\u3046\u3088\u308a\u3082\u6b63\u78ba\u306a\u4f5c\u696d\u309224\u6642\u9593365\u65e5\u4f11\u307f\u306a\u304f\u5b9f\u65bd\u3067\u304d\u308b\u306e\u3067\u3001\u5f93\u6765\u3067\u3042\u308c\u3070\u305d\u306e\u4f5c\u696d\u306b\u5145\u3066\u3066\u3044\u305f\u4eba\u54e1\u306e\u524a\u6e1b\u304c\u53ef\u80fd\u3067\u3059\u3002<br \/>\n\u4eca\u5f8c\u3082\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u9032\u6b69\u3068\u5171\u306b\u3001\u3088\u308a\u9ad8\u5ea6\u306a\u30c7\u30b8\u30bf\u30eb\u6280\u8853\u3092\u99c6\u4f7f\u3057\u305fBPO\u30b5\u30fc\u30d3\u30b9\u304c\u6c42\u3081\u3089\u308c\u308b\u3068\u4e88\u6e2c\u3055\u308c\u307e\u3059\u3002<br \/>\n&nbsp;<br \/>\n<strong>\u30fb IT\u5206\u91ce\u3068\u975eIT\u5206\u91ce<\/strong><br \/>\nBPO\u306f\u5927\u307e\u304b\u306b\u5206\u985e\u3059\u308b\u3068\u300cIT\u5206\u91ce\u300d\u3068\u300c\u975eIT\u5206\u91ce\u300d\u306b\u5206\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br \/>\nIT\u5206\u91ceBPO\u306f\u305d\u306e\u540d\u306e\u901a\u308a\u3001IT\u306b\u95a2\u308f\u308b\u5206\u91ce\u306e\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306e\u3053\u3068\u3067\u3059\u3002\u793e\u5185\u30b7\u30b9\u30c6\u30e0\u306e\u904b\u7528\u3084\u4f01\u696d\u306e\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d0\u30fc\u904b\u7528\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u306a\u3069\u304c\u8a72\u5f53\u3057\u307e\u3059\u3002<br \/>\n\u4e00\u65b9\u3001\u975eIT\u5206\u91ceBPO\u306fIT\u7cfb\u4ee5\u5916\u306e\u696d\u52d9\u3067\u3042\u308a\u3001\u7d4c\u7406\u3001\u7dcf\u52d9\u3001\u4e8b\u52d9\u3001\u4eba\u4e8b\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3068\u3044\u3063\u305f\u3082\u306e\u307e\u3067\u5e45\u5e83\u304f\u8a72\u5f53\u3057\u307e\u3059\u3002<br \/>\n\u77e2\u91ce\u7d4c\u6e08\u7814\u7a76\u6240\u306e\u8abf\u67fb\u306b\u3088\u308c\u3070\u30012018\u5e74\u5ea6\u306eIT\u7cfbBPO\u306e\u5e02\u5834\u898f\u6a21\u306f2\u51464,762\u5104\u5186\u3067\u524d\u5e74\u5ea6\u6bd4\u30673.9\uff05\u5897\u52a0\u3057\u3066\u304a\u308a\u3001\u975eIT\u7cfbBPO\u5e02\u5834\u898f\u6a21\u306f\u540c1\u51467,348\u51047,000\u4e07\u5186\u30671.9\uff05\u5897\u52a0\u3057\u3066\u3044\u307e\u3059\u3002<br \/>\n\u30c7\u30fc\u30bf\u3092\u898b\u308b\u3068IT\u7cfb\u30fb\u975eIT\u7cfb\u5171\u306b\u7740\u5b9f\u306b\u5e02\u5834\u304c\u6210\u9577\u3057\u3066\u3044\u3066\u3001\u3055\u3089\u306a\u308b\u62e1\u5927\u304c\u4e88\u6e2c\u3055\u308c\u307e\u3059\u3002<br \/>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-4259\" src=\"https:\/\/www.noc-net.co.jp\/blog\/ncblg-new\/wp-content\/uploads\/2020\/08\/img371_5-e1597293789795.jpg\" alt=\"\" width=\"500\" height=\"284\" \/><\/p>\n<p style=\"text-align: center;\">\u51fa\u5178\uff1a<a href=\"https:\/\/www.yano.co.jp\/press-release\/show\/press_id\/2296\"><span style=\"color: #3366ff;\"><u>\u77e2\u91ce\u7d4c\u6e08\u7814\u7a76\u6240\u300c\u56fd\u5185BPO\u5e02\u5834\u898f\u6a21\u63a8\u79fb\u4e88\u6e2c\u300d<\/u><\/span><\/a><\/p>\n<p>IT\u5206\u91ceBPO\u304c\u4f38\u3073\u3066\u3044\u308b\u8981\u56e0\u3068\u3057\u3066\u306f\u3001\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u306e\u666e\u53ca\u306b\u3088\u308a\u81ea\u793e\u306e\u30b7\u30b9\u30c6\u30e0\u904b\u7528\u7ba1\u7406\u306e\u8ca0\u62c5\u304c\u8efd\u6e1b\u3055\u308c\u308b\u3053\u3068\u3001\u53ca\u3073\u6700\u65b0\u6280\u8853\u3084\u30b5\u30fc\u30d3\u30b9\u3092BPO\u5148\u306eIT\u30d9\u30f3\u30c0\u30fc\u304b\u3089\u63d0\u4f9b\u3057\u3066\u8cb0\u3048\u308b\u3053\u3068\u304c\u6319\u3052\u3089\u308c\u308b\u3002<br \/>\n\u4e00\u65b9\u306e\u975eIT\u7cfbBPO\u5e02\u5834\u306f\u4eba\u6750\u4e0d\u8db3\u306e\u5f71\u97ff\u306b\u3088\u3063\u3066\u652f\u51fa\u984d\u306f\u5897\u3048\u3066\u3044\u308b\u3082\u306e\u306e\u3001IT\u5206\u91ceBPO\u307b\u3069\u306e\u4f38\u3073\u7387\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u975eIT\u7cfbBPO\u5e02\u5834\u306f\u65e2\u306b\u3042\u308b\u7a0b\u5ea6\u306e\u30b7\u30a7\u30a2\u3092\u7372\u5f97\u3057\u3066\u3044\u305f\u3068\u3044\u3046\u3053\u3068\u3082\u3042\u308a\u3001\u6210\u9577\u30b9\u30d4\u30fc\u30c9\u306f\u7de9\u3084\u304b\u3067\u3059\u3002<br \/>\n\u307e\u305f\u3001\u975eIT\u7cfbBPO\u306b\u5206\u985e\u3055\u308c\u308b\u7d4c\u7406\u3084\u4e8b\u52d9\u306f\u3001AI\u306b\u3088\u308b\u4ee3\u66ff\u3048\u304c\u9032\u3093\u3067\u3044\u308b\u5206\u91ce\u3067\u3082\u3042\u308a\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u4eba\u6750\u63a1\u7528\u5206\u91ce\u306b\u304a\u3044\u3066\u3001\u5019\u88dc\u8005\u60c5\u5831\u306e\u81ea\u52d5\u53d6\u5f97\u3068\u66f8\u985e\u9078\u8003\u3001\u5019\u88dc\u8005\u304b\u3089\u306e\u554f\u5408\u305b\u5bfe\u5fdc\u3001\u81ea\u52d5\u9762\u63a5\u306b\u3088\u308b\u8cea\u7591\u306a\u3069\u304cAI\u306b\u3088\u3063\u3066\u884c\u308f\u308c\u3066\u3044\u308b\u3002\u4eca\u5f8cAI\u6280\u8853\u306e\u3055\u3089\u306a\u308b\u767a\u5c55\u306b\u3088\u3063\u3066\u4ee3\u66ff\u3048\u3055\u308c\u308b\u9818\u57df\u306e\u62e1\u5927\u3084\u3001\u696d\u754c\u5358\u4fa1\u306e\u4f4e\u4e0b\u304c\u4e88\u6e2c\u3055\u308c\u307e\u3059\u3002<br \/>\n&nbsp;<br \/>\n<strong>\u30fb\u4eba\u4e8bBPO\u30b5\u30fc\u30d3\u30b9<\/strong><br \/>\n\u4eba\u4e8bBPO\u30b5\u30fc\u30d3\u30b9\u3068\u306f\u3001\u63a1\u7528\u3084\u7d66\u4e0e\u8a08\u7b97\u3001\u793e\u54e1\u7814\u4fee\u3001\u798f\u5229\u539a\u751f\u306a\u3069\u4eba\u4e8b\u696d\u52d9\u306e\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002\u696d\u52d9\u9042\u884c\u306b\u3068\u3069\u307e\u3089\u305a\u3001\u4f01\u753b\u7acb\u6848\u90e8\u5206\u304b\u3089\u30c8\u30fc\u30bf\u30eb\u3067\u4f01\u696d\u306e\u4eba\u4e8b\u696d\u52d9\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<br \/>\n\u52b4\u52d9\u3084\u793e\u4f1a\u4fdd\u969c\u306b\u95a2\u308f\u308b\u6cd5\u5f8b\u306f\u6bce\u5e74\u306e\u3088\u3046\u306b\u6539\u6b63\u3055\u308c\u308b\u305f\u3081\u3001\u5916\u90e8\u306e\u5c02\u9580\u5bb6\u306b\u696d\u52d9\u3092\u59d4\u8a17\u3059\u308b\u3053\u3068\u3067\u30af\u30aa\u30ea\u30c6\u30a3\u306e\u62c5\u4fdd\u306b\u7e4b\u304c\u308a\u307e\u3059\u3002<br \/>\n\u4eba\u4e8bBPO\u3067\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u5206\u91ce\u304c\u798f\u5229\u539a\u751f(\u5065\u5eb7\u4fdd\u967a\u3084\u798f\u5229\u539a\u751f\u3001\u7a4d\u7acb\u91d1\u3001\u9000\u8077\u91d1\u3001\u305d\u306e\u4ed6\u88dc\u52a9\u306a\u3069)\u3067\u3059\u3002\u798f\u5229\u539a\u751f\u306f\u793e\u54e1\u3084\u305d\u306e\u5bb6\u65cf\u306e\u798f\u7949\u5411\u4e0a\u3092\u76ee\u7684\u3068\u3057\u305f\u3082\u306e\u3067\u3042\u308a\u3001\u305d\u306e\u5236\u5ea6\u306e\u5185\u5bb9\u304c\u8907\u96d1\u3060\u3063\u305f\u308a\u3001\u4ed6\u306e\u4f01\u696d\u3088\u308a\u3082\u5145\u5b9f\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u63a1\u7528\u6d3b\u52d5\u306b\u304a\u3044\u3066\u4e0d\u5229\u306b\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u793e\u54e1\u306e\u30cb\u30fc\u30ba\u306b\u3042\u3063\u305f\u798f\u5229\u539a\u751f\u306e\u30d7\u30e9\u30f3\u3092\u8003\u3048\u305f\u308a\u3001\u5236\u5ea6\u306e\u66f4\u65b0\u3092\u884c\u3046\u306b\u306f\u4eba\u7684\u30b3\u30b9\u30c8\u304c\u639b\u304b\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u5c11\u3057\u3067\u3082\u4f01\u696d\u306e\u4eba\u4e8b\u90e8\u9580\u306e\u8ca0\u62c5\u3092\u6e1b\u3089\u3059\u305f\u3081\u3001\u4eba\u4e8bBPO\u30b5\u30fc\u30d3\u30b9\u306e\u30cb\u30fc\u30ba\u304c\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002<br \/>\n2021\u5e74\u4ee5\u964d\u3001\u30de\u30a4\u30ca\u30f3\u30d0\u30fc\u3068\u91d1\u878d\u6a5f\u95a2\u306e\u9810\u8caf\u91d1\u53e3\u5ea7\u306e\u9023\u7d50\u304c\u7fa9\u52d9\u5316\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u307e\u3063\u3066\u3044\u308b\u3053\u3068\u304b\u3089\u3001\u30de\u30a4\u30ca\u30f3\u30d0\u30fc\u306e\u7ba1\u7406\u696d\u52d9\u306b\u95a2\u3059\u308bBPO\u5229\u7528\u5897\u306e\u671f\u5f85\u3082\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002<br \/>\n&nbsp;<br \/>\n<strong>\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2BPO\u30b5\u30fc\u30d3\u30b9<\/strong><br \/>\n\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2BPO\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u9867\u5ba2\u5bfe\u5fdc\u306b\u95a2\u4fc2\u3059\u308b\u696d\u52d9\u5168\u822c\u306e\u30a2\u30a6\u30c8\u30bd\u30fc\u30b7\u30f3\u30b0\u306e\u3053\u3068\u3067\u3059\u3002\u696d\u52d9\u7bc4\u56f2\u306f\u5e83\u3044\u3067\u3059\u304c\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u95a2\u9023\u304c\u30e1\u30a4\u30f3\u306e\u696d\u52d9\u3068\u306a\u308a\u307e\u3059\u3002BPO\u30b5\u30fc\u30d3\u30b9\u306e\u4e2d\u3067\u3082\u6b74\u53f2\u304c\u53e4\u304f\u3001\u6700\u3082\u5e02\u5834\u306e\u5927\u304d\u3044\u5206\u91ce\u3067\u3059\u3002<br \/>\n\u77e2\u91ce\u7d4c\u6e08\u7814\u7a76\u6240\u304c\u516c\u8868\u3057\u305f\u30c7\u30fc\u30bf\u306b\u3088\u308b\u3068\u30012018\u5e74\u5ea6\u306e\u56fd\u5185\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30b5\u30fc\u30d3\u30b9\u5e02\u5834\u898f\u6a21\u306f\u524d\u5e74\u5ea6\u6bd42.9\uff05\u5897\u306e9,419\u5104\u5186\u3067\u3001\u4eca\u5f8c\u3082\u7de9\u3084\u304b\u306a\u6210\u9577\u304c\u7d9a\u304f\u3053\u3068\u304c\u4e88\u6e2c\u3055\u308c\u3066\u3044\u307e\u3059\u3002<br \/>\n\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2BPO\u30b5\u30fc\u30d3\u30b9\u306e\u5e02\u5834\u304c\u62e1\u5927\u3057\u3066\u3044\u308b\u4e3b\u306a\u8981\u56e0\u3068\u3057\u3066\u306f\u3001\u4eba\u6750\u4e0d\u8db3\u306e\u5f71\u97ff\u3067\u4f01\u696d\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u696d\u52d9\u306e\u30a2\u30a6\u30c8\u30bd\u30fc\u30b9\u5316\u3092\u9032\u3081\u3066\u3044\u308b\u3053\u3068\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002\u4eba\u6750\u4e0d\u8db3\u306f\u30ea\u30bd\u30fc\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2BPO\u30b5\u30fc\u30d3\u30b9\u4e8b\u696d\u8005\u81ea\u8eab\u3082\u4f8b\u5916\u3067\u306f\u306a\u304f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u4eba\u6750\u306e\u4e0d\u8db3\u304b\u3089\u4fa1\u683c\u306f\u9ad8\u9a30\u50be\u5411\u3067\u3059\u3002<br \/>\n\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2BPO\u30b5\u30fc\u30d3\u30b9\u306e\u5e02\u5834\u62e1\u5927\u306f\u4eba\u6750\u4e0d\u8db3\u306b\u3088\u308b\u7406\u7531\u3060\u3051\u3067\u306a\u304f\u3001\u30c1\u30e3\u30c3\u30c8\u3084\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3092\u542b\u3081\u305f\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u306e\u5bfe\u5fdc\u3068\u3044\u3063\u305f\u81ea\u793e\u306b\u306a\u3044\u30ea\u30bd\u30fc\u30b9\u3092\u6c42\u3081\u3066\u5916\u90e8\u4f01\u696d\u306b\u59d4\u8a17\u3059\u308b\u30b1\u30fc\u30b9\u304c\u5897\u3048\u3066\u3044\u307e\u3059\u3002<br \/>\n\u307e\u305f\u3001AI\u5c0e\u5165\u306a\u3069\u65b0\u3057\u3044\u6280\u8853\u306b\u5bfe\u3059\u308b\u95a2\u5fc3\u3082\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3084\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306a\u3069\u3092\u5229\u7528\u3057\u305f\u81ea\u52d5\u5316\u3001\u97f3\u58f0\u8a8d\u8a3c\u306a\u3069\u306e\u6280\u8853\u3067\u3059\u3002<br \/>\n\u3055\u3089\u306b\u3001\u901a\u8a71\u5c65\u6b74\u306e\u89e3\u6790\u3001\u30c1\u30e3\u30c3\u30c8\u30c7\u30fc\u30bf\u306e\u30c6\u30ad\u30b9\u30c8\u30de\u30a4\u30cb\u30f3\u30b0\u306a\u3069\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u9818\u57df\u306e\u30c7\u30fc\u30bf\u3092\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u6d3b\u7528\u3057\u3088\u3046\u3068\u3044\u3063\u305f\u8a66\u307f\u304c\u76db\u3093\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u4eca\u5f8c\u307e\u3059\u307e\u3059\u30ab\u30b9\u30bf\u30de\u30fc\u30b1\u30a2\u306e\u30c7\u30b8\u30bf\u30eb\u5316\u304c\u9032\u3093\u3067\u3044\u304f\u3053\u3068\u304c\u4e88\u6e2c\u3055\u308c\u307e\u3059\u3002<br \/>\n&nbsp;<br \/>\n<strong>\u30fb\u8ca1\u52d9\u30fb\u7d4c\u7406BPO\u30b5\u30fc\u30d3\u30b9<\/strong><br 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\/>\n\u4e00\u65b9\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u3084\u30b3\u30b9\u30c8\u306e\u30b9\u30ea\u30e0\u5316\u306a\u3069\u306e\u4e00\u74b0\u3068\u3057\u3066\u3001\u8ca1\u52d9\u3084\u7d4c\u7406\u3092\u90e8\u9580\u3054\u3068\u5916\u90e8\u59d4\u8a17\u3057\u305f\u3044\u3068\u3044\u3046\u9700\u8981\u306f\u9ad8\u3044\u50be\u5411\u3067\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u4f1a\u8a08\u30fb\u7d4c\u7406\u696d\u52d9\u306b\u304a\u3051\u308b\u30c7\u30b8\u30bf\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u4fc3\u9032\u3092\u652f\u63f4\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u63d0\u6848\u306a\u3069\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u4eca\u5f8c\u3001\u3055\u3089\u306bRPA\u306a\u3069\u306eIT\u3084AI\u3092\u99c6\u4f7f\u3057\u305f\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u6539\u5584\u306e\u9ad8\u3044\u6280\u8853\u304c\u6c42\u3081\u3089\u308c\u308b\u3068\u4e88\u6e2c\u3055\u308c\u307e\u3059\u3002<br \/>\n&nbsp;<br 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